Returns & Exchanges

At Goodness Me!, we strive for 100% freshness and satisfaction with every order. If your food items arrive damaged or do not meet our quality standards, please follow our simple return process within 7 days of delivery.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged product and the shipping packaging, ensuring the batch number or expiration date is visible.

• 2.
  Contact Support

  Email our customer care team at [email protected] with your order number and the photos attached to initiate your claim.

• 3.
  Review Process

  Our quality assurance team will review your request within 48 hours to determine if a replacement or a full refund is appropriate.

• 4.
  Resolution

  Once approved, we will either ship a fresh replacement at no extra cost or issue a credit to your original payment method immediately.